Customer Support

Sign In to My Account

  • View and pay your bill
  • Track energy use
  • Sign up for outage alerts and notifications
  • Download the mobile app

Payment Options

Pay with a Credit or Debit Card

We've partnered with BillMatrix to offer convenient, completely secure bill payments. A $3.45 transaction fee applies to each payment (Xcel Energy does not benefit from this fee).
Learn more or

Pay now

 

Call 800-895-4999 to make a one-time payment using your checking/savings account or debit/credit card.

Our automated phone system is a secure, hassle-free, cost-free way to make a one-time payment using a checking or savings account. You may also make a one-time payment over the phone using a credit card.

If you have a password on your Xcel Energy account, you cannot pay via our automated phone system. Instead, you will be routed to a representative who can assist you.

Please be prepared with the following information:

  • Your complete account number
  • If you plan to use a checking or savings account you'll need the routing transit number (identifies your bank, credit union, or financial institution) as well as your checking or savings account number
  • A $3.45 transaction fee is applied to all credit and debit card payments

Our pay-by-phone option is not available for automatic recurring payments. To take advantage of automatic recurring payments, please sign up for eBill or Auto Pay.

Find a pay station in your area

Map

How to pay your bill in person

You can pay your energy bill in person at any of our convenient Pay Stations. Here's what you need to know:

  • You'll need to provide your Xcel Energy account number or your bill stub
  • You may choose to pay using cash or a money order
  • If you have more than one Xcel Energy bill, you can pay them all with a single money order
  • A transaction fee of $1.50 applies for each bill paid

 

Send your payment, along with the payment stub, to:

Xcel Energy
P.O. Box 9477
Minneapolis, MN 55484-9477

We include a pre-addressed return envelope with your monthly bill. To pay your bill via U.S. mail, enclose your payment and bill stub, add a stamp, and drop it in the mailbox.

Misplaced your return envelope? It happens. Simply mail your payment and bill stub to the address above.

Go PaperlessEnroll in Auto PayAveraged Monthly PaymentCustom Due Date

Go PaperlessEnroll in Auto PayAveraged Monthly PaymentCustom Due Date

Call 1-800-895-4999 to make a one-time payment using your checking/savings account or debit/credit card.

Our automated phone system is a secure, hassle-free, cost-free way to make a one-time payment using a checking or savings account. You may also make a one-time payment over the phone using a credit card.

Please be prepared with the following information:

  • Your complete account number
  • If you plan to use a checking or savings account you'll need the routing transit number (identifies your bank, credit union, or financial institution) as well as your checking or savings account number

Our pay-by-phone option is not available for automatic recurring payments. To take advantage of automatic recurring payments, please sign up for eBill or Auto Pay.

Find a pay station in your area

Map

How to pay your bill in person

You can pay your energy bill in person at any of our convenient Pay Stations. Here's what you need to know:

  • You'll need to provide your Xcel Energy account number or your bill stub
  • You may choose to pay using cash or a money order
  • If you have more than one Xcel Energy bill, you can pay them all with a single money order
  • A transaction fee of $1.50 applies for each bill paid

 

Send your payment, along with the payment stub, to:

Xcel Energy
P.O. Box 9477
Minneapolis, MN 55484-9477

We include a pre-addressed return envelope with your monthly bill. To pay your bill via U.S. mail, enclose your payment and bill stub, add a stamp, and drop it in the mailbox.

Misplaced your return envelope? It happens. Simply mail your payment and bill stub to the address above.

Photo of a family watching a movie together

Explore Our New Rate Plans

At Xcel Energy, we’re all about helping you reduce your energy costs. And now we’re offering new rate plans to provide you the control over your bill that you’ve come to expect. Find the plan that works best for you and your lifestyle.

Find a plan
Two employees talking by their desks in an office

For Business Customers

Managing a business can be difficult. Our specialized services make it easy to pay your bills online and stay on top of all your accounts.

Learn more
BillingPayment_UnderstandYourBill768x420.jpg

Understand Your Bill

Have concerns about your high bills? Want to understand where your dollar goes? We're here to answer commonly asked billing questions.

Learn more

Customer Data and Privacy    Give a Gift

Energy Saving Tip 1

Save energy by turning your lights off when you go to sleep. You can also light candles instead of using lightbulbs! Candles don't use electricity while lightbulbs do.

chat bubble logo

Break Ground, Not the Law

Always call 811 before digging in your yard to avoid hitting buried gas or electric lines. Not only is it the safe thing to do, but it's the law.